Services & support

 

Service target:
The user is the center, the service is a basis.
Service idea:
Has asked must turn round, have sues must be supposed,
the service user, liberally quickly.
Service goal:
You could think, we already achieved.

 

 

 

 

 

Products Advantages:
Design as Modules: The current system designed to separate modules, and the modules will connect each only once, that improve the steady and reliability of the system.
Independence cabinet structure design: We design the standard cabinet structure, reduce the error, make the design more better. The cabinets are easy to install, there are anchor point between the cabinets, so the cabinet can be fixed up and impartiality. The connection between the cabinets is connection interface which has water-proof, easy-install, beauty and good operation.
Choose the materials in heart: For the long life of the display and more steady, we choose the best materials all over the world, such as MINGWEL power, ADDA fans in Taiwan, especially LED chips, we choose USE CREE, JAPAN NICHIA chips which have particular advantages in the best anti-static, steady, long life.

Technology training

We will offer best integrity and normative technology training, products application manual, software operation manual and other documents, so let the user learn quick and maintenance convenient.

The documents include:
LED display user manual(System structure, system working sketch map, power supply connect map).
LED display software operation manual.
LED display system attached CDROM.
LED system test report.
LED display document CDROM.

Maintenance and counseling service

Install and debug the display at locale(or technology coach and monitor).

Train the people to install, operation and maintain free of charge.

Offer one year full maintain free of charge.

Offer the counseling service of LED display free of charge.

Offer the maintenance during all life of the display, just for materials charges.

Offer the upgrade service free of charges.

Advice/Helpline: 0086-0755-23417766
Email: salesmichael@suntopled.com